Hands-on management for the whole property.
Brightstone builds a clear scope around each building’s operations, ownership priorities, service expectations, and residents or tenants.
Discuss your property
One accountable team across the work that keeps a property moving.
Specific responsibilities, service hours, spending authority, reporting, and fees are proposed for each assignment and confirmed in a separate management agreement.
Association & Cooperative Management
Board and owner communication, meeting support, community administration, records, operating calendars, vendor coordination, maintenance planning, financial reporting, and follow-through on approved decisions.
Residential & Multifamily Management
Property oversight, resident and tenant communication, leasing coordination, rent and receivables monitoring, inspections, maintenance requests, renewals, turnovers, vendor management, and owner reporting.
Commercial & Mixed-Use Management
Building operations, tenant coordination, service requests, common-area care, vendor oversight, lease administration support, maintenance planning, and clear updates to ownership.
Owner & Investor Services
Property-level operating plans, budget and performance visibility, records coordination, risk tracking, capital work coordination, and practical reporting for owners, lenders, and investors.
Maintenance & Vendor Coordination
Work-order intake and tracking, preventive maintenance coordination, bids and estimates, scheduling, property access, completion records, invoice review support, and vendor follow-through within agreed approval limits.
Compliance, Licensing & Inspections
Tracking licenses, certificates, inspections, registrations, violations, agency correspondence, corrective work, deadlines, and supporting documentation in coordination with ownership and qualified professionals.
Resident, Tenant & Leasing Support
Routine inquiries, notices, leasing communication, move-in and move-out coordination, renewals, resident support, and documented follow-up. Relocation or specialized tenant services are included only when expressly scoped.
Financial Administration & Reporting
Rent or assessment monitoring, invoice coordination, budget support, reconciliations, property-level operating summaries, records management, and regular reports that connect activity to decisions.
Management Transitions & Property Readiness
Organized review of records, access, vendors, contracts, open work, compliance items, resident communication, financial information, and management responsibilities when beginning or changing a service relationship.
Know what is included, who is responsible, and how decisions move.
Our proposals outline the monthly management fee, recurring work, service levels, optional services, property expenses, approval limits, and reporting expectations for discussion. A separate written management agreement is required before services begin.